Application Support

We bestow you with round the clock Global Service Desk, equipped with ITIL trained professionals to cater to your problems efficiently. Our certified professionals insist upon precision and quality support. We have gradually mastered the art of Enterprise Application Management and Live Critical Business Application Support. Our “Follow the Sun” workflow, ensures support across varied time zones. Our areas of expertise includes: ​                                  

  • Internal and external domain management
  • Website and Corporate load balancer configuration
  • Host Provisioning
  • Troubleshooting of Linux host issues, including operating system and application interaction
  • Troubleshooting of basic server-side networking/connectivity issues

Troubleshooting of critical first-tier systems issues during events creating a high impact, including participation in conference calls